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YITH Live Chat Pro
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Install a Live chat system on your e-commerce to interact with your customers and improve the customer satisfaction rate.
YITH Live Chat Pro
You will improve your e-commerce customer service by offering real-time support and by answering directly to your users’ requests;
You will substantially reduce the number of pending orders and abandoned carts by solving in real-time problems encountered by users or clearing doubts that are preventing them from purchasing;
You will be able to offer prompt feedback about your users’ needs guiding them through a positive and informed purchase process and enhance your e-commerce reliability.
Download YITH Live Chat Pro
Recent research has proved that 70% of the users use the chat to ask for information: they do it to be reassured, to receive that human feedback that only a clerk can offer physically. And the aim of YITH Live Chat Pro is exactly this one, in an immediate and performing way.
That’s right: it’s possible to communicate with our customers using emails or contact modules, unfortunately, customers often ask for information when they are just about to purchase something and their wait for an answer, however brief, might be enough for them to lose interest and have second thoughts about actually purchasing it. And this process means fewer sales… A lot less!
Users are comforted by direct contact and, when this goes missing because of the screen, they need to be reassured in another way.
Buy YITH Live Chat Pro
With YITH Live Chat Pro, users can make their questions and solve their doubts immediately, erasing all those dead times of the search or the request for information and the real purchase of the product. It is just like being in a real store: with the chat, users will have direct contact with the salesperson, establishing a trusting relationship and persuading them to come back as there will always be someone for them, ready to listen and help.
YITH Live Chat Gpl
YITH Live Chat Pro is a WordPress plugin that allows you to integrate an advanced and professional chat system into your site.
More operators can access the same time to chat console and answer users’ questions, doubts or any particular needs so that you can grant high-quality customer service.
The available macros will help you reduce answer time, by recovering pre-saved answers to the most frequently asked questions.
This guide aims to illustrate plugin features and help you solve any possible doubts raised in using the plugin
YITH Live Chat Pro For Woocommerce
The main features of this plugin are visible on the backend side, so all options are available on the admin side.
Click on “LAUNCH ADMIN DEMO” on top of this page and start enjoying it!
To set the style, the messages to be displayed, and the behavior with YITH Live Chat plugin access to YITH Plugins -> Live Chat.
This is why YITH Live Chat is the best way to nullify the indecisions of your users and convince them to buy straight away.
This plugin owes its effectiveness to the fact that it’s simple and easy to access: you will have the chance to decide where the chat is going to be displayed, assign specific roles to operators that will be able to talk to your customer’s thanks to a simple and clean instant messaging system which will help them keep a prompt communication with customers.
YITH Live Chat Pro
Customers are going to be displayed a simple form that will direct them to the live chat as soon as they entered their personal data such as their email address, starting the communication with the operator right away.
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GPL Licence:- GNU (General Public License)
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